Terms & Conditions

Welcome to Authors Publishing House (APH, “we”, “our”). By using our services, you agree to the following Terms & Conditions. If you do not agree, please do not use our services.

Agreement & Legality

By purchasing or using our services, you accept these Terms.
You must be of legal age to enter into a contract.
These Terms constitute the entire agreement between you (the Client / Author) and APH.

Revision Policy

APH offers revisions according to the package selected.
Unlimited revisions are available within the original project scope (text edits, minor layout adjustments, illustration tweaks).
Major redesigns, additional chapters, or extra illustrations beyond the agreed scope may incur additional fees.
Turnaround for revisions is typically 48 hours after receiving your feedback.

Refund Policy & Non-Refundable Conditions

Refund Policy

Before initial deliverables are submitted: Full refund minus 10% processing fee.
Within 48 hours of initial deliverables: Refund up to 66% minus 10% processing fee.
Between 48–120 hours: Refund up to 33% minus 10% processing fee.
After 120 hours: No refund will be issued.

Non-Refundable Conditions

You will not be eligible for a refund in the following cases:

1. You change your mind or your circumstances change.
2. You find lower-priced services elsewhere.
3. You purchased services involving third-party vendors.
4. Selecting a combo package or bundle.
5. Not contacting APH for more than 2 weeks.
6. Any project put on hold by the Client.
7. Approval of initial test manuscripts, illustrations, or draft layouts.
8. Violation of APH policies.
9. Approaching other publishers, designers, or illustrators for the same project.
10. Requests beyond the original agreed scope.
11. Expiration of the refund request timespan.
12. Once final files are delivered, no refund is available.
13. Free items are not eligible for revision or refund.
14. After submission to publishing platforms, refunds will not be entertained.

Content & Materials

The Client is responsible for providing manuscripts, images, and all content.
APH may provide stock illustrations, templates, or design assets where included in the package.
APH is not liable for third-party content issues.

Confidentiality / NDA

All project details, manuscripts, and client information remain confidential.
Both parties agree not to publicly share confidential information.

Technical Support & Limitations

APH provides support for publishing setup and formatting.
APH does not provide hosting, email setup, or technical troubleshooting outside the contracted scope.

Delivery Policy

Projects are delivered digitally via email or the client dashboard.
Standard delivery times are 2–3 days per milestone unless otherwise specified.

File Retention

Final project files are retained for 3 months post-completion.
Requests after 3 months may incur additional fees.

Domain / Publishing Account Transfers

APH does not assume responsibility for third-party account issues.
Account setup, transfer, or publishing issues due to third-party policies are the responsibility of the Client.

Communication Policy

All official communication must be through APH’s authorized email addresses or contact numbers.

Ownership & Intellectual Property

Clients retain ownership of manuscripts and original content.
APH retains rights to design and illustrations until full payment is received.
Upon full payment, all rights transfer to the Client.

Recurring / Future Services

APH may store payment information for ongoing services.
Any recurring charges will be communicated in advance.

Governing Law & Dispute Resolution

These Terms are governed by applicable laws.
Disputes will first be handled through mediation or arbitration.

Amendments

APH may update these Terms at any time.
Revised Terms will apply to new projects and future work.

Contact Information

Authors Publishing House
1178 Broadway 3rd Floor #1343
New York, NY 10001 USA
Phone: (855) 624-0155
Email: info@authorspublishinghouse.com